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Leaders in Laser-Cleaners Lake Macquarie, NSW 2281, Australia +61 (0422) 676 816

Laser Cleaning Machinery and Service Warranty

The following information relates to warranties offered by LaserKing Pty Ltd. Please read all information carefully, and should you have any questions relating to any aspect of this section, please contact LaserKing Pty Ltd. By purchasing an item from LaserKing Pty Ltd, you hereby agree to all terms and conditions of warranty as set out herein.

Validity of Claims

Warranties are only valid to original purchaser of the item in question and are valid from the shipping date. For future warranty claim, please provide copy of original invoice. Warranties are not transferable under any circumstances. All Laser Machines we provide are covered by 12 months warranty. LaserKing Pty Ltd comes with guarantees that cannot be excluded under the Australian Consumer Law. The benefits within our Warranty are in addition to other rights and remedies under the Australian Consumer Law in relation to these products. This warranty does not apply if the damage occurs because of:

  • Any accident
  • Fair wear & tear
  • Misuse, neglect or abuse
  • Storm damage or other acts of Nature
  • Unauthorised repairs made or attempted
  • Any part or parts of the Laser Machine unscrewed or pulled apart unless authorised

Please note that there is limited product warranties and documentation supplied 

It does not cover the following Items:
  • Equipment which is not manufactured, imported or supplied by LaserKing Pty Ltd
  • Any defect resulting from fitting or installation of any accessories or options such as an altered machinery, electrical or software other items after the machinery has left the premises of LaserKing Pty Ltd.
  • Any rectification or other work required due to alterations in Local, State or Federal legislation which occurs after manufacture of the Laser Machine.
  • Any consequential damages or repair work necessitated due to continued usage after a defect has, or should have, become apparent to the purchaser or user.
  • Any accommodation or relocation expenses including fuel/freight. Loss of earnings or rents or other costs incurred before or whilst repairs under this warranty are being affected.

Laser Cleaning Machinery and Service Warranty

Standard Warranty Parts & Labour Covers the balance of the machine for a period of 12 months from shipping date, excluding normal replaceable maintenance consumable kits and lens.

See also inclusion limited warranty parts.

Termination of Warranty. This warranty terminates and is voided immediately upon the occurrence of any of the following:

  1. Use of machine without Acceptance and confirmation of Machine Manual and Safety Instructions.
  2. Disregard of any safety operational procedures given by Safety Work Australia or and Legislation within the applied territory of operation.
  3. Use of machine with disregard to correct start-up and shutdown procedure
  4. Any replacement part that is not a genuine Manufacturers brand or authorised part.
  5. Any adjustment of the default software parameters within a 30-day period unless authorised by LaserKing Pty Ltd.
  6. Failure to timely and completely perform regular cleaning maintenance and service as prescribed by the operator’s manual during the warranty term.
  7. Misuse or abuse of Equipment, including but not limited to use of Equipment: (i) beyond stated or reasonable specifications or tolerances, (ii) contrary to the terms of the machinery manual, or (iii) contrary to the Equipment’s intended purposes.

Terms & Conditions

The information, services, products, and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an “as is” basis with no warranty. To the maximum extent permitted by law, LaserKing Pty Ltd disclaim all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, LaserKing Pty Ltd do not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice. Due to the amount of content and information provided, errors can and will occur. By visiting this web site, you agreed that LaserKing Pty Ltd shall be held harmless from all liability and responsibility for any and all errors or omissions in the information provided on this web site.

LIMITATION OF LIABILITY:

In no event shall LaserKing Pty Ltd be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if LaserKing Pty Ltd has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

IMAGES, LOGOS, TRADEMARKS & COPYRIGHT

The images, logos, copy and trademarks contained in this site, including but not limited to the text, images, audio or video, may not be used in any manner, or for any purpose, without LaserKing Pty Ltd express written permission, are believed to be in the public domain or used with permission of the respective trademark or copyright holder. The information and images on this site may not in any way be used in any manner, or for any purpose, without the express written permission, of LaserKing Pty Ltd or the official holder of the copyright or trademark. LaserKing Pty Ltd is not responsible for the specific content and/or images contained on this site. Please contact LaserKing Pty Ltd if you have questions or concerns about the site content.

LINKS TO EXTERNAL SITES:

This site may contain links to other web sites on the Internet that are owned and operated by third party vendors and other third parties (hereafter referred to as “External Sites”). You acknowledge that LaserKing Pty Ltd are not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Privacy Policy & Statement

This privacy statement discloses the privacy practices for LaserKing Pty Ltd. LaserKing Pty Ltd promote the use of fair information practices. Because LaserKing Pty Ltd are committed to your privacy, we have agreed to disclose our information practices.

INFORMATION COLLECTION AND USE:

LaserKing Pty Ltd is the sole owner of the information collected on this site. LaserKing Pty Ltd will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. LaserKing Pty Ltd collect information from our users at several different points on the web site.

MACHINERY QUOTE REQUESTS:

In order to obtain a machinery price quote, a user must first complete a Quote Request Form. A user is required to give their contact information (such as name, address, telephone number and e-mail address). This information is used to contact the user and provide the quote or other information that they have requested. It is optional for the user to provide financial information but can be done so that LaserKing Pty Ltd can review and pre-qualify the user for financing if they are interested.

ORDERS:

Information is requested from the user on the order form. Here a user must provide contact information (like name and shipping address) and limited financial information. This information is used for billing purposes and to fill customer’s orders. If LaserKing Pty Ltd has trouble processing an order, this contact information is used to get in touch with the user.

COOKIES:

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.

LOG FILES:

We may use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic and geographic information for aggregate use. IP addresses are not linked to personally identifiable information.

SHARING:

We may share demographic information with our partners and advertisers. This is generally not linked to any personal information that can identify any individual person. However, LaserKing Pty Ltd may send e-mails or mail about offers or reminders of offers or information that may be of interest to the user based on the information we collect. LaserKing Pty Ltd uses an outside company to ship orders, and generally a finance company to process your order and invoice users for goods and services. These companies do not to our knowledge, retain, share, store or use personally identifiable information for any secondary purposes.

We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

LINKS:

This web site may from time to time contain links to other sites. Please be aware that LaserKing Pty Ltd are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

SECURITY:

This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, their information is protected both online and off-line.

When our quote, information request or order form asks users to enter information that information is encrypted and is protected with the best encryption software in the industry – SSL.

While we use SSL encryption to protect information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, has restricted access at LaserKing Pty Ltd. Only employees who need the information to perform a specific job (for example, order clerk, sales representative, or a customer service representative) are granted access to personally identifiable information. Access to the information is made via a password-protected site. Each time an employee needs to access information, they must enter their password to gain access to the information. Furthermore, employees are kept up to date on our security and privacy practices. Employees are periodically notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.

SUPPLEMENTATION OF INFORMATION:

In order for this web site to properly fulfil its obligation to our customers, it may be necessary for us to supplement the information we receive with information from third party sources.

For example, to determine if customers qualify for financing, we may use their name and abn number to request a credit report or approval from a lending institution.

SITE AND SERVICE UPDATES:

LaserKing Pty Ltd may send the user site and service announcement updates which contain important information about the service. We communicate with the user to provide requested services and in regard to issues relating to their account via e-mail or phone.

CORRECTING / UPDATING PERSONAL INFORMATION:

If a user’s personally identifiable information changes (such as address or e-mail), or if a user no longer desires to receive information from LaserKing Pty Ltd, we will endeavour to correct, update or remove that user’s personal data from our database.